Mr G experiences extensive gas supply issues due to damaged pipes (August 2015)
Mr G experiences extensive gas supply issues due to damaged pipes (August 2015)
View ArticleA customer experienced frequent electricity outages (June 2016)
A customer experienced frequent electricity outages (June 2016)
View ArticleUnauthorised Electricity Voltage Variation (May 2015)
Unauthorised Electricity Voltage Variation (May 2015) August 2016 If your property is damaged as a result of an unauthorised voltage variation, you may be able to claim compensation from your...
View ArticleLife support appliance reliant customers (February 2016)
Life support appliance reliant customers (February 2016) August 2016 Customers reliant on life support should contact their energy retailer and local electricity distributor to advise them of this....
View ArticleUnplanned electricity supply outages (October 2016)
Unplanned electricity supply outages (October 2016) October 2016 Severe weather, like the storms we’ve seen throughout Victoria this month, can sometimes lead to unplanned electricity outages.
View ArticleMedical centre needed a generator because of an outage (December 2016)
Medical centre needed a generator because of an outage (December 2016)
View ArticleA customer experiences multiple unplanned gas outages over winter (December...
A customer experiences multiple unplanned gas outages over winter (December 2016)
View ArticleA supermarket seeks reimbursement after a scheduled outage is cancelled...
A supermarket seeks reimbursement after a scheduled outage is cancelled without notice (August 2017)
View ArticleA customer made a claim for food spoilt during a power outage (February 2018)
A customer made a claim for food spoilt during a power outage (February 2018)
View ArticleThe contents of a $3,200 Chrisco food hamper in the customer's fridge were...
The contents of a $3,200 Chrisco food hamper in the customer's fridge were spoiled due to an unplanned power outage
View ArticleHot Topic − Fair and reasonable (August 2018)
Hot Topic − Fair and reasonable (August 2018) August 2018
View ArticleGetting summer ready (December 2019)
Getting summer ready (December 2019) December 2019
View ArticleHow to respond to extreme summer weather (January 2020)
How to respond to extreme summer weather (January 2020) January 2020
View ArticleCustomer seeks compensation for electricity blackout/load shedding event...
Customer seeks compensation for electricity blackout/load shedding event during heatwave
View Article
